Pengaruh Kualitas Produk, Brand Image, Brand Trust terhadap Keputusan Pembelian pada Cimol Bojot AA Apis di Mataram

Authors

Baiq Anisa Octaviani Katamsa , Rusminah Hs

DOI:

10.29303/alexandria.v7i2.1642

Published:

2026-09-28

Downloads

Abstract

This study aims to analyze the influence of product quality, brand image, and brand trust on purchasing decisions at the Cimol Bojot Aa Apis MSME in Mataram. This study used a quantitative method with an associative approach. The sample size was 100 respondents, selected using purposive sampling. Data were collected through a questionnaire using a Likert scale and analyzed using multiple linear regression. The results show that product quality significantly influences purchasing decisions, with a calculated t-value of 2.040 and a significance level of 0.044. Brand image significantly influences purchasing decisions, with a calculated t-value of 3.029 and a significance level of 0.003. Brand trust is the most dominant variable, with a calculated t-value of 5.255 and a significance level of 0.000. Simultaneously, all three variables significantly influence purchasing decisions, with an adjusted R-square value of 0.858, meaning that 85.8% of purchasing decisions can be explained by product quality, brand image, and brand trust.

Keywords:

Product Quality Brand Image Brand Trust Purchasing Decisions

References

Chandra, W. (2021). Loyalitas Pelanggan Terhadap Merek Toko Islami.

Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty. Journal of Marketing, 65(2), 81–93. https://doi.org/10.1509/jmkg.65.2.81.18255

Citra, T., Suryono, D., & Santoso, B. (2016). Analisis Pengaruh Kualitas Produk dan Citra Merek Terhadap Keputusan Pembelian Cetakan Continuous Form melalui Kepercayaan Merek (Studi pada Percetakan Jadi Jaya Group, Semarang). DIPONEGORO JOURNAL OF MANAGEMENT, 5(2), 1–12. http://ejournal-s1.undip.ac.id/index.php/dbr

Firmansyah, M. A. (2023). Pemasaran produk dan merek: Planning & strategy. Penerbit Qiara Media.

Ibrahim, F. (2017). Strategi membangun trust in a brand asuransi syariah pada PT. Asuransi Takaful Keluarga (Khalifah Agency) Malang. Universitas Islam Negeri Maulana Malik Ibrahim.

Manajemen Bisnis, J., Sari Fatmalawati, D., & Noor Andriana, A. (2021). Pengaruh Citra Merek, Harga Dan Kualitas Produk Terhadap Minat Pembelian Ulang Kosmetik PT. Paragon technology and innovation.

Mutiara, M., & Wibowo, I. (2020). Pengaruh Kepercayaan, Keamanan Dan Kualitas Produk Terhadap Keputusan Pembelian. Jurnal Manajemen Bisnis Krisnadwipayana, 8(2), 10–20. https://doi.org/10.35137/jmbk.v8i2.419

Prasetyo, M. M., & Wibowo, S. (2023). Analisis Pengaruh Citra Merek, Kualitas Produk dan Persepsi Harga Terhadap Kepuasan Konsumen dan Minat Pembelian Ulang Pada Konsumen Produk Scarlett Melalui Marketplace Di Daerah Istimewa Yogyakarta. In Journal of Business and Halal Industry (Number 1). https://economics.pubmedia.id/index.php/jbhi

Sangadji, E. M., & Sopiah, M. P. (2014). Perilaku konsumen, Pendekatan Praktis disertai: Himpunan Jurnal Penelitian. Penerbit Andi.

Sari, V. A., & Suryoko, S. (2017). Pengaruh harga, kualitas produk dan citra merek terhadap keputusan pembelian teh siap minum dalam kemasan Teh Botol Sosro (Studi Kasus pada Mahasiswa S1 Fisip Undip Semarang). Diponegoro University.

Siagian, V. (n.d.). Pengaruh Brand Image dan Karakteristik Produk Laneige Terhadap Keputusan Pembelian (Studi Kasus pada Mahasiswa UNPAR) Chelsea Alicia1.

Tulipa, D., & Muljani, N. (2015). The Country of Origin and Brand Image Effect on Purchase Intention of Smartphone in Surabaya - Indonesia. Mediterranean Journal of Social Sciences. https://doi.org/10.5901/mjss.2015.v6n5s5p64

Author Biography

Rusminah Hs, Universitas Mataram

Author Origin : Indonesia

How to Cite

Katamsa, B. A. O., & Rusminah Hs. (2026). Pengaruh Kualitas Produk, Brand Image, Brand Trust terhadap Keputusan Pembelian pada Cimol Bojot AA Apis di Mataram. ALEXANDRIA (Journal of Economics, Business, & Entrepreneurship), 7(2), 188–192. https://doi.org/10.29303/alexandria.v7i2.1642