Integrasi Strategi Bisnis dan Sumber Daya Manusia: Implikasi terhadap Knowledge Capability dan Kinerja Organisasi
DOI:
10.29303/jpap.v10i2.1572Published:
2026-07-21Downloads
Abstract
Penelitian ini bertujuan mengkaji bagaimana integrasi strategi bisnis dan manajemen sumber daya manusia strategis (SHRM) membentuk kapabilitas pengetahuan dan kinerja organisasi dalam lingkungan yang volatil, tidak pasti, kompleks, dan ambigu (VUCA). Menggunakan metode tinjauan literatur sistematis berdasarkan pedoman Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA), dua puluh artikel empiris yang diterbitkan antara tahun 2009–2024 diseleksi dari basis data Scopus, Web of Science, dan ScienceDirect. Hasil analisis menunjukkan bahwa keselarasan vertikal antara strategi bisnis dan arsitektur SDM merupakan fondasi utama penguatan kapabilitas pengetahuan. Praktik SHRM meliputi rekrutmen berbasis nilai, pelatihan berorientasi masa depan, dan kompensasi berbasis inovasi terbukti memfasilitasi akuisisi, berbagi, dan aplikasi pengetahuan secara organisasional. Kapabilitas pengetahuan berperan sebagai mediator sentral yang menghubungkan input strategis dengan outcome kinerja, mencakup inovasi, efisiensi proses, resiliensi, dan kinerja keuangan. Faktor kontekstual seperti dinamika lingkungan dan budaya pembelajaran memoderasi kekuatan hubungan tersebut. Kajian ini mengintegrasikan perspektif Resource-Based View (RBV), Knowledge-Based View (KBV), dan Dynamic Capabilities sebagai kerangka teoretis, sekaligus menawarkan implikasi manajerial bagi pengembangan ekosistem organisasi berbasis pengetahuan.
Keywords:
Inovasi Kapabilitas Pengetahuan Manajemen Pengetahuan Strategi Bisnis Strategi Sumber Daya ManusiaReferences
Abiodun, B. Y. (2014). The Prospects of Accounting and Economic Systems in the Era of Global Knowledge Economy. The Economics and Finance Letters, 1(2), 9–14. https://doi.org/10.18488/journal.29/2014.1.2/29.2.9.14
Abu-Mahfouz, S., Sobihah Abd Halim, M., Suriawaty Bahkia, A., Alias, N., & Malek Tambi, A. (2023). Sustainable human resource management practices in organizational performance: The mediating impacts of knowledge management and work engagement. Journal of Entrepreneurship, Management and Innovation, 19(2), 57–97. https://doi.org/10.7341/20231922
Akram, M. S., Goraya, M. A. S., Malik, A., & Aljarallah, A. M. (2018). Organizational Performance and Sustainability: Exploring the Roles of IT Capabilities and Knowledge Management Capabilities. Sustainability, 10(10), 3816. https://doi.org/10.3390/su10103816
Alfawaire, F., & Atan, T. (2021). The Effect of Strategic Human Resource and Knowledge Management on Sustainable Competitive Advantages at Jordanian Universities: The Mediating Role of Organizational Innovation. Sustainability, 13(15), 8445. https://doi.org/10.3390/su13158445
Al-Tit, A. A. (2015). The Mediating Role of Knowledge Management and the Moderating Part of Organizational Culture between HRM Practices and Organizational Performance. International Business Research, 9(1), 43. https://doi.org/10.5539/ibr.v9n1p43
Apascaritei, P., & Elvira, M. M. (2022). Dynamizing human resources: An integrative review of SHRM and dynamic capabilities research. Human Resource Management Review, 32(4). https://doi.org/10.1016/j.hrmr.2021.100878
Baek, W., Cho, J., & Kim, Y. B. (2019). Convergence in school-to-work transition of engineering students: Korean evidence. Engineering Economics, 30(1). https://doi.org/10.5755/j01.ee.30.1.14306
Chawla, A. S., Kundu, S. C., Kumar, S., Gahlawat, N., & Kundu, H. (2022). The effect of knowledge management capacity on firm performance through sequential mediations of strategic HRM, administrative and technical innovations. Journal of Asia Business Studies, 16(6), 923–942. https://doi.org/10.1108/JABS-12-2020-0479
Chen, C.-J. (2009). Strategic human resource practices and innovation performance: the mediating role of knowledge management capacity. Strategic Direction, 25(6). https://doi.org/10.1108/sd.2009.05625fad.009
Chen, S., & Zheng, J. (2022). Influence of Organizational Learning and Dynamic Capability on Organizational Performance of Human Resource Service Enterprises: Moderation Effect of Technology Environment and Market Environment. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.889327
Chiu, C. N., & Chen, H. H. (2016). The study of knowledge management capability and organizational effectiveness in Taiwanese public utility: the mediator role of organizational commitment. SpringerPlus, 5(1). https://doi.org/10.1186/s40064-016-3173-6
Ebiasuode, A. B., Chima, O., & Nwede, I. G. N. (2017). HUMAN RESOURCE MANAGEMENT PRACTICES AND ORGANISATIONAL INNOVATION IN BANKS IN BAYELSA STATE. International Journal of Advanced Academic Research | Social & Management Sciences | (Vol. 3). Retrieved from www.ijaar.org
El-Farr, H., & Hosseingholizadeh, R. (2019). Aligning Human Resource Management with Knowledge Management for Better Organizational Performance: How Human Resource Practices Support Knowledge Management Strategies? In Current Issues in Knowledge Management. IntechOpen. https://doi.org/10.5772/intechopen.86517
Escribá-Carda, N., Canet-Giner, T., & Balbastre-Benavent, F. (2025). The role of engagement and knowledge-sharing in the high-performance work systems–innovative behaviour relationship. European Journal of Management and Business Economics, 34(4), 422–442. https://doi.org/10.1108/EJMBE-07-2022-0206
Evangelista, P., Kianto, A., Hussinki, H., Vanhala, M., & Nisula, A.-M. (2023). Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers. Logistics, 7(1), 12. https://doi.org/10.3390/logistics7010012
Ferdousi, F., & Abedin, N. (2023). Strategic Human Resources Management for Creating Shared Value in Social Business Organizations. Sustainability, 15(4), 3703. https://doi.org/10.3390/su15043703
Goll, I., Johnson, N. B., & Rasheed, A. A. (2007). Knowledge capability, strategic change, and firm performance: The moderating role of the environment. Management Decision, 45(2), 161–179. https://doi.org/10.1108/00251740710727223
Iqbal, S., Litvaj, I., Drbúl, M., & Rasheed, M. (2023). Improving Quality of Human Resources through HRM Practices and Knowledge Sharing. Administrative Sciences, 13(10), 224. https://doi.org/10.3390/admsci13100224
Kavalić, M., Nikolić, M., Radosav, D., Stanisavljev, S., & Pečujlija, M. (2021). Influencing Factors on Knowledge Management for Organizational Sustainability. Sustainability, 13(3), 1497. https://doi.org/10.3390/su13031497
Khasmafkan-Nezam, M. H. (2025). The intersection of responsible leadership and entrepreneurial marketing: the roles of ethical climate, effective knowledge transfer and person-organization fit. Social Responsibility Journal, 21(7), 1339–1364. https://doi.org/10.1108/SRJ-01-2025-0008
Kianto, A., Sáenz, J., & Aramburu, N. (2017). Knowledge-based human resource management practices, intellectual capital and innovation. Journal of Business Research, 81, 11–20. https://doi.org/10.1016/j.jbusres.2017.07.018
Kokkaew, N., Peansupap, V., & Jokkaw, N. (2022). An Empirical Examination of Knowledge Management and Organizational Learning as Mediating Variables between HRM and Sustainable Organizational Performance. Sustainability, 14(20), 13351. https://doi.org/10.3390/su142013351
Mao, H., Liu, S., Zhang, J., & Deng, Z. (2016). Information technology resource, knowledge management capability, and competitive advantage: The moderating role of resource commitment. International Journal of Information Management, 36(6), 1062–1074. https://doi.org/10.1016/j.ijinfomgt.2016.07.001
Marwah, P., Agarwal, V., Mishra, S., Traisa, R., & Faiz, A. (2024). Strategic management of human resources: Analysing the significance of human capital in the organization. Multidisciplinary Reviews, 6, 2023ss091. https://doi.org/10.31893/multirev.2023ss091
Mohd Yunus, M. R., Rosli, N. S., Mahmood, R., & Md Som, H. (2025). Effects of knowledge management, market orientation, technological innovation, and strategic orientation on halal SMEs in Singapore. Journal of Islamic Marketing, 1–25. https://doi.org/10.1108/JIMA-08-2024-0385
Pattanasing, K., Aujirapongpan, S., Dowpiset, K., Chanthawong, A., Jiraphanumes, K., & Hareebin, Y. (2022). Dynamic Knowledge Management Capabilities: An Approach to High-Performance Organization. HighTech and Innovation Journal, 3(3), 243–251. https://doi.org/10.28991/HIJ-2022-03-03-01
Rasool, S. F., Samma, M., Wang, M., Yan, Z., & Zhang, Y. (2019). How Human Resource Management Practices Translate Into Sustainable Organizational Performance: The Mediating Role Of Product, Process And Knowledge Innovation. Psychology Research and Behavior Management, Volume 12, 1009–1025. https://doi.org/10.2147/PRBM.S204662
Shafique, I., Kalyar, M. N., Shafique, M., Kianto, A., & Beh, L.-S. (2022). Demystifying the link between knowledge management capability and innovation ambidexterity: organizational structure as a moderator. Business Process Management Journal, 28(5/6), 1343–1363. https://doi.org/10.1108/BPMJ-11-2021-0713
Vrchota, J., & Řehoř, P. (2019). The influence of a human resource strategy to the function of human resource processes in small and medium-sized enterprises (SMEs). Serbian Journal of Management, 14(2), 299–314. https://doi.org/10.5937/sjm14-19588
Wu, W., Li, X., & Surangkana, B. (2024). Mediation effect of knowledge management on the impact of IT capability on firm performance: exploring the moderating role of organization culture management. Frontiers in Psychology, 15. https://doi.org/10.3389/fpsyg.2024.1344330
Yu, J., Yuan, L., Han, G., Li, H., & Li, P. (2022). A Study of the Impact of Strategic Human Resource Management on Organizational Resilience. Behavioral Sciences, 12(12), 508. https://doi.org/10.3390/bs12120508
Özbağ, G. K., Esen, M., & Esen, D. (2013). The Impact of HRM Capabilities on Innovation Mediated by Knowledge Management Capability. Procedia - Social and Behavioral Sciences, 99, 784–793. https://doi.org/10.1016/j.sbspro.2013.10.550
