Socialization of the Use of Online Land and Building Tax Services in Surabaya to the Community in Rungkut District

Authors

Noviyanti Pusvita , Syamsul Huda , Putra Perdana

DOI:

10.29303/ujcs.v6i1.856

Published:

2025-03-31

Issue:

Vol. 6 No. 1 (2025): March

Keywords:

Socialization, Online, Service, Tax

Articles

Downloads

How to Cite

Pusvita, N., Huda, S., & Perdana, P. (2025). Socialization of the Use of Online Land and Building Tax Services in Surabaya to the Community in Rungkut District. Unram Journal of Community Service, 6(1), 187–189. https://doi.org/10.29303/ujcs.v6i1.856

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Abstract

Land and Building Tax has become one of the potential sources of state revenue in local tax income. However, despite its great potential, the realization of its collection still faces several obstacles, one of which is the low level of taxpayer compliance. Compliance will increase along with taxpayer satisfaction if tax services are made easier, more effective, and provided with greater service facilities by tax officers. The method used in this community service is an educational and hands-on approach, focused on socializing the use of the Surabaya Online Land and Building Tax service to the residents of Rungkut. This activity involves the delivery of theoretical material, followed by a direct demonstration of website usage. With the provision of this socialization, it can be seen that there has been a significant increase in the public's knowledge regarding the features and usage of the Surabaya online PBB service. The community also provided positive feedback and considered that the online Land and Building Tax service service is a very helpful advancement. with the presence of this online Land and Building Tax service, it can reach the entire community. Based on the results of the socialization of the online Land and Building Tax service that has been conducted in the Rungkut area, it turns out that many people have never used the Surabaya online Land and Building Tax service. Therefore, this socialization successfully opened their understanding of how to use it and what benefits they can gain from using it. With this, it is hoped that the community will become more aware of information regarding the Land and Building Tax

References

Krisdayanti, M., Gunarianto, & Wahyudi, U. (2022). Faktor-faktor yang mempengaruhi kepatuhan wajib pajak bumi dan bangunan di Kecamatan Tirtoyudo. Proceeding of National Conference on Accounting & Finance, 4, 449–454. https://doi.org/10.20885/ncaf.vol4.art56

Novitasari, P., & Hamta Firdaus. (2017). Pengaruh Kualitas Pelayanan Dan Sosialisasi Pajak Terhadap Keaptuhan Pajak (Studi Kasus PBB-P2 Unit Pelaksana Teknis Dinas Pendapatan Daerah Kota Batam). Jurnal Equilibiria, 4(1).

Nurbudiwati, Purnawan, A., & Achmad Fauzi, H. (2022). Analisis Faktor Penghambat Pencapaian PajakBumi Dan Bangunan. Jurnal Publik, 16(2), 91–103.

Pratiwi, H., Muhaimin, & Ode Rayyani, W. (2020). Kontribusi Pajak Bumi Dan Bangunan (PBB) Dalam Meningkatkan Penerimaan Pajak Derah. Amnesty: Jurnal Riset Perpajakan, 3(1), 24–32.

Pravasanti, Y. A. (2020). Analisis Faktor-Faktor Yang Mempengaruhi Kepatuhan Wajib Pajak Dalam Membayar Pajak Bumi Dan Bangunan. Jurnal Akuntansi Dan Pajak, 21(01), 142–151. https://doi.org/10.29040/jap.v21i1.1165

Rizky Istiqomah, D., & Ellia Sandari, T. (2024). Analisis Tingkat Kepatuhan Wajib Pajak Dalam Membayar Pajak Bumi Dan Bangunan (PBB) Di Kota Surabaya. Jurnal Ekonomi Bisnis, Manajemen Dan Akuntansi (JEBMAK), 3(1), 35–50.

Sa’diyah, H. H., Putra, R. N. A., & Nugroho, M. R. (2021). Theory Of Attribution Dan Kepatuhan Pajak Di Masa Pandemi Covid-19. Jurnal Kajian Ilmiah Perpajakan Indonesia, 3(1), 51–69.

Selavia, E. A. (2019). Inovasi Pelayanan Pembayaran Pajak Bumi dan Bangunan (PBB) Di Badan Pengelolaan Keuangan dan Pajak Daerah (BPKPD) Pemerintah Kota Surabaya. Jurnal Penelitian Administrasi Publik (JPAP), 5(1), 1140–1147.

Sudiantini, D., Puspita Ayu, M., Shawirdra Aswan, M. C. A., Alifah Prastuti, M., & Apriliya, M. (2023). Transformasi Digital : Dampak, Tantangan, Dan Peluang Untuk Pertumbuhan Ekonomi Digital. Trending: Jurnal Manajemen Dan Ekonomi, 1(3), 21–30. https://doi.org/10.30640/trending.v1i3.1115

Yunanda, M., Syahputri, N. A., & Ningtyas, P. A. (2024). Pajak Bumi dan Bangunan ( PBB ). Jurnal IlmuHukum,Sosial,Dan Humaniora, 2(8), 314–325.

Author Biographies

Noviyanti Pusvita, UPN "Veteran" Jawa Timur

Syamsul Huda, UPN "Veteran" Jawa Timur

License

Copyright (c) 2025 Noviyanti Pusvita, Syamsul Huda, Putra Perdana

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

You are free to:

  • Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
  • Adapt — remix, transform, and build upon the material for any purpose, even commercially.

The licensor cannot revoke these freedoms as long as you follow the license terms.

Under the following terms:

  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
  • No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.

Notices:

You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation.

No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.