Communicating With Confidence in the AI Era: Enhancing Professional English Competency and Literacy for Journalists in Pontianak Post

Authors

Eka Ariyati , Aunurrahman , Urai Salam , Haratua , Basri , Venny Karolina , Farina , Fauziana , Abdul , Aiman , Ramses , Qonita

DOI:

10.29303/ujcs.v6i4.1280

Published:

2025-12-10

Issue:

Vol. 6 No. 4 (2025): December: In Progress

Keywords:

Professional English Competency, Artificial Intelligence Literacy, Journalism Training, Community Service Program

Articles

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How to Cite

Ariyati, E., Aunurrahman, Salam, U., Marta, H. T., Basri, M., Karolina, V., … Arrusli, Q. I. (2025). Communicating With Confidence in the AI Era: Enhancing Professional English Competency and Literacy for Journalists in Pontianak Post. Unram Journal of Community Service, 6(4), 885–891. https://doi.org/10.29303/ujcs.v6i4.1280

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Abstract

This article reports on a community service program conducted by FKIP Universitas Tanjungpura in collaboration with Universiti Teknologi MARA (UiTM) Malaysia, aimed at enhancing professional English competency and AI literacy among journalists at Pontianak Post. The program integrated comprehensive English communication training with artificial intelligence tool applications, including ChatGPT, Google AI Studio, Elicit, Consensus, Humata, Otter AI, and Canva AI. A post-training survey was administered to 20 participating journalists using a Likert-scale instrument supplemented by open-ended questions. Results indicate overwhelmingly positive outcomes, with overall satisfaction reaching 4.80 out of 5.00. The highest-rated aspects included the international collaboration value (4.85), AI-enhanced learning effectiveness (4.80), and participants' intention to continue using AI tools in their professional practice (4.80). Qualitative feedback revealed that journalists experienced significant improvements in their confidence to communicate in English, enhanced efficiency in news production through AI integration, and increased awareness of ethical considerations in technology-assisted journalism. The findings demonstrate that combining language competency training with digital literacy creates a synergistic effect that prepares journalists for the evolving demands of contemporary media practice.

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Author Biographies

Eka Ariyati, Universitas Tanjungpura

Aunurrahman, Universitas Tanjungpura

Urai Salam, Universitas Tanjungpura

Haratua, Universitas Tanjungpura

Basri, Universitas Tanjungpura

Venny Karolina, Universitas Tanjungpura

Farina, Universiti Teknologi MARA, Shah Alam

Fauziana, Universiti Teknologi MARA, Shah Alam

Abdul, Universiti Teknologi MARA, Sarawak

Aiman, Universiti Teknologi MARA, Sarawak

Ramses, Universitas Tanjungpura

Qonita, Universitas Tanjungpura

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Copyright (c) 2025 Eka Ariyati, Aunurrahman, Urai Salam, Haratua, Basri, Venny Karolina, Farina, Fauziana, Abdul, Aiman, Ramses, Qonita

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